What do I need to know about my banking history?

Viewing your banking history can help you take control of your finances and prevent fraud. But it can also feel overwhelming and unsettling, especially if you have experienced financial abuse.

When you feel ready, the following is information about how you can view and understand your banking history. Also know that you can contact an advocate in your area for emotional support through this process.

Where can I see my banking history?

ChexSystems is a US consumer reporting agency that collects information about problems with checking and savings accounts in your name. They generate consumer reports that include your:

• Involuntary account closure
• Bounced checks and overdrafts
• Unpaid negative balances
• Account, card, or ATM abuse
• Suspected fraud or identity theft
• Number of accounts applied for recently

While this report does not contain your entire banking history, it can help you identify and address instances of financial abuse and fraud. To view your ChexSystems report, you can view instructions on how to request a copy here.

How can I clean up my banking history?

Negative items on your ChexSytems’ consumer report can make it challenging to get approved for a bank account. But depending on your situation, you may be able to have some negative items removed. 

If you find incorrect or fraudulent information, you can submit a dispute with ChexSystems. Investigations often take up to 30 days and require you to provide:

• The name of the company that reported information you would like to dispute. (This can be found on your consumer report)
• A description of the reason for your dispute
• Up to five attachments supporting your dispute

If your consumer report includes accounts where money is owed, consider paying the balances as soon as you are able. Once balances are settled, you can contact the financial institution and request they update or remove the negative item from your ChexSystems report. You can also request a receipt for your payment and send it directly to ChexSystems to have your record updated.

Need More Support?

Consider finding a financial counselor in your area to help you access, understand, and clear your ChexSystems Consumer report. To learn more about financial counseling, view our module “Where can I get free financial advice?”